Sales Policy for LightxCity

1. Introduction:
At LightxCity, we are dedicated to providing our customers with high-quality puppies and exceptional service. Our sales policy outlines the terms and conditions regarding the purchase of our animals to ensure a smooth and transparent transaction for all parties involved.

2. Pricing:
All prices for our puppies are clearly listed on our website and in-store. Prices may vary based on breed, age, and other factors. We reserve the right to adjust prices as necessary, but all prices are final upon purchase confirmation.

3. Deposit:
To reserve a puppy, a non-refundable deposit is required. This deposit secures your chosen puppy until the final payment is made. The remaining balance must be paid before or at the time of taking the puppy home.

4. Payment Methods:
We accept various payment methods, including cash, credit/debit card, and electronic payments. Full payment must be completed prior to the release of any puppy.

5. Health Guarantee:
All puppies sold by LightxCity come with a health guarantee. Each puppy will receive a health check by a licensed veterinarian before leaving our facility. In the unlikely event that a puppy is found to have a serious health issue within the specified guarantee period, we will provide options for a replacement puppy or a refund, subject to the return of the affected puppy.

6. Customer Responsibility:
We encourage all customers to visit the puppy before making a purchase. Customers should ensure they are ready to provide a loving and suitable home for the chosen puppy. This includes understanding the breed’s characteristics, training requirements, and potential costs associated with pet ownership.

7. Returns and Exchanges:
Due to the nature of our business, we do not accept returns or exchanges on puppies once they have left our facility. However, if you experience a serious issue with your puppy within the health guarantee period, please contact us, and we will work with you to find a satisfactory solution.

8. Support and Advisory:
LightxCity is committed to supporting our customers long after the sale. Our team is available to provide advice on training, care, and health concerns for your new puppy. Please don’t hesitate to reach out via our hotline or email for assistance.

9. Compliance and Legal:
By purchasing a puppy from LightxCity, customers agree to comply with all local laws and regulations regarding pet ownership. Customers are responsible for registering their pets, obtaining any necessary licenses, and ensuring proper care and housing.

10. Changes to Policy:
LightxCity reserves the right to modify this sales policy at any time. Any changes will be communicated to customers via our website or direct notification, and will take effect immediately upon posting.

For any questions regarding this sales policy or to learn more about our available puppies, feel free to contact us at 972-830-2993 or email [email protected]. Thank you for choosing LightxCity as your trusted source for your new furry friend!